Privacy Policy

Information We Collect

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We collect various types of information to provide a seamless and personalized experience:

• Personal Information: Your name, phone number, email address, and billing details when booking appointments or making purchases.

• Appointment Details: Date, time, service type, and stylist preference.

• Communication Preferences: Your opt-in consent for text messaging, emails, or promotional offers.

• Payment Information: Credit/debit card details for transactions. We do not store payment details; all transactions are securely processed through third-party providers.

• Client Intake Forms: Any health or allergy-related information you voluntarily provide to ensure safe service.

• Technical Data: IP addresses, device types, and browsing behavior on our website (if applicable).

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How We Use Your Information

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We use your personal information to:

✅ Schedule and Manage Appointments – Send confirmations, reminders, and updates.
✅ Process Payments Securely – Ensure safe transactions using trusted payment providers.
✅ Enhance Customer Experience – Customize services based on preferences and past visits.
✅ Marketing & Promotions – Send special offers, updates, and newsletters (only if you opt-in).
✅ Health & Safety Compliance – Consider allergy disclosures or medical restrictions.
✅ Legal & Business Purposes – Prevent fraud, comply with regulations, and improve our services.

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How We Share Your Information

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We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party booking platforms, payment processors, and marketing tools to facilitate appointments and transactions.

• Legal Authorities: If required by law, court orders, or to prevent fraudulent activity.

Your information is only shared with trusted providers that adhere to strict data protection policies.

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Text Messaging & Email Marketing

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By booking an appointment or opting in, you consent to receive text messages and emails from 425 Nail Bar & Pedi Lounge regarding:

📅 Appointment Confirmations & Reminders
🎉 Exclusive Promotions & Special Offers
📢 Important Business Updates

You can unsubscribe from promotional messages at any time by replying “STOP” to texts or clicking “Unsubscribe” in emails. Standard messaging rates may apply.

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Payment Security & Data Protection

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All payment transactions are processed through secure third-party platforms. We never store full credit card details. To ensure security:

💳 We comply with PCI-DSS (Payment Card Industry Data Security Standards).
🔒 We use encryption and fraud prevention measures.
🚫 We do not request sensitive payment details via text, phone, or email.

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Your Privacy Rights & Choices

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You have the right to:

✔ Access, update, or correct your information by contacting us.
✔ Opt out of marketing communications at any time.
✔ Request deletion of personal data, where applicable by law.

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Changes to This Policy

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We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates may be communicated via email or text.